Digital Toolkit

Unleashing big data and developing AI solutions to build a better future

With the rapid growth of 5G connectivity and the Internet of Things (IoT), more and more data is being generated every day and harnessed by mobile operators and their partners around the world. This profusion of data helps make AI systems smarter and more skilled. The mobile industry is using big data and AI to improve customer services, make their business activities more efficient, increase productivity, and use energy wisely. At the same time, mobile operators can leverage their data and develop AI solutions as a powerful virtuous cycle to bring immense socio-economic benefits; and in doing so, helping achieve the UN’s Sustainable Development Goals (SDGs).

This toolkit presents shared knowledge and best practices in a series of modules covering The Ecosystem, Technical Considerations, Policy and Regulation, Responsible AI, and how these should be applied to create a positive impact for a better future. You will find also a series of case studies about 'real world' applications that demonstrate the exciting potential of mobile big data analytics and AI.